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What does great customer service look like?
When done right, great customer service creates an exceptional experience and shouldn’t actually look like something.
The retailer ought to be letting the shopper know that they're crucial individual on this planet for these couple of minutes. They're handled open-heartedly by workers inclined to fulfill new folks, share one thing about themselves, and assist somebody.
All that ought to be so seamless that each one the shopper thinks when strolling away or hanging up the cellphone is Wow! That was an distinctive expertise!